Live Casino FAQ – Your Top Questions Answered

On the Login page, click the Forgot Password? link. Enter the email address you registered with and we will send you a secure reset link. Follow the instructions in that email, set a new password, and you are back in. If you no longer have access to that email address, contact our support team via live chat for assistance with identity verification.

No. Each player is permitted one account only. Duplicate accounts are not allowed and may result in the suspension of all associated accounts and forfeiture of any pending bonuses or winnings. If you have accidentally created a second account, contact support immediately to resolve the situation before it affects your access.

After logging in, go to your Account Settings page. Most details like your phone number and notification preferences can be updated directly. Changes to your registered email address require identity verification — raise a support ticket and the team will guide you through the steps. Keeping your details current is important for smooth withdrawals.

LiveCasino supports a range of local payment options designed for Pakistani players:

• JazzCash — instant mobile wallet transfers
• Easypaisa — fast and widely available
• Raast — Pakistan's instant payment system
• Bank Transfer — direct from your bank account
• Debit/Credit Cards — Visa and Mastercard
• Mobile Wallets — other supported digital wallets

All deposits and withdrawals are processed in PKR so there are no currency conversion charges.

Most deposits via JazzCash, Easypaisa and Raast are credited instantly or within a few minutes. Bank transfers may take up to a few hours depending on your bank's processing times. If your deposit has not appeared after 30 minutes and your bank has confirmed the transaction, contact our 24/7 live support with your transaction reference and we will investigate right away.

Log in to your account and navigate to the Wallet section. Select Withdraw, choose your preferred method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount in PKR and confirm. Withdrawals to mobile wallets are typically processed within a few hours. Bank transfers may take one to two business days. Make sure your account details are verified before submitting a withdrawal request to avoid delays.

Minimum and maximum deposit limits vary by payment method and are shown clearly on the deposit page when you select your preferred option. In general, mobile wallet deposits have a lower minimum entry point, making it easy to get started with a smaller amount. Withdrawal limits are also displayed at the time of the request. Contact support if you need higher limits for your account tier.

The welcome bonus is automatically applied to your first qualifying deposit. Simply register your account, make a deposit that meets the minimum threshold, and the bonus funds will be credited to your account balance. Visit the Promotions page to see the current welcome offer details, including the bonus percentage and any applicable wagering requirements.

A wagering requirement — sometimes called a playthrough requirement — is the number of times you need to bet your bonus amount before you can withdraw any winnings derived from it. For example, a 20x wagering requirement on a PKR 1,000 bonus means you need to place a total of PKR 20,000 in qualifying bets before the bonus converts to withdrawable cash. Each promotion's specific wagering requirement is listed on the Promotions page.

Yes, free spins have an expiry date which is stated in the individual promotion terms. Typically free spins must be used within seven days of being credited to your account. Any winnings from free spins may also be subject to wagering requirements before they become withdrawable. Always check the promotion details on the Promotions page so you do not miss out.

LiveCasino offers over 500 live dealer games including:

• Live Baccarat — multiple table variants and speed versions
• Live Roulette — European, Lightning and Auto Roulette
• Live Blackjack — classic and unlimited multi-player tables
• Teen Patti — extremely popular with Pakistani players
• Dragon Tiger — fast-paced and beginner-friendly
• Game Shows — Crazy Time, Monopoly Live and more

Browse the full selection in the Live Casino section after logging in.

No download is required. All live casino games run directly in your mobile or desktop browser using standard web technology. The platform works on Android phones, iPhones, tablets and desktop computers without any plugins. For the best streaming experience, a stable internet connection — Wi-Fi or 4G/5G — is recommended, especially for HD live dealer tables.

Bet limits vary by table and game type. Most live tables offer a wide range of stakes to suit casual players and high rollers alike. The minimum and maximum limits for each table are clearly displayed before you join. VIP members typically get access to exclusive high-limit tables. Check the VIP page to learn more about elevated table access.

Absolutely. Cricket is at the heart of our Sports section. You can place pre-match and in-play bets on Pakistan Super League (PSL) fixtures, T20 internationals, Test matches and one-day internationals. Markets include match winner, top batsman, total runs, over-by-over betting and much more. Odds are updated in real time during live matches so you can react as the game unfolds.

Beyond cricket, LiveCasino covers Football — including major European leagues and international tournaments — as well as Esports titles like CS2, Dota 2 and League of Legends. Basketball, Tennis and Kabaddi are also available. The sports lobby is updated regularly with new competitions and markets, so there is always something to follow.

Winning bets are settled automatically once the official result is confirmed. The winnings are credited to your LiveCasino wallet balance in PKR immediately after settlement. From there you can use the funds to place more bets, play live casino games, or withdraw using your preferred payment method — JazzCash, Easypaisa, Raast or bank transfer.

LiveCasino uses SSL encryption across the entire platform to protect data in transit. Account passwords are stored using industry-standard hashing — they are never stored in plain text. We also offer optional two-step verification (2SV) which we strongly recommend all players enable. Your personal and financial data is handled in accordance with our Privacy Policy and is never sold to third parties.

Change your password immediately via the Login page using the Forgot Password option. Then contact our support team through live chat — available 24/7 — and report the suspected unauthorised access. Our security team will review your account activity and, if necessary, temporarily lock your account while the investigation takes place. Always use a unique, strong password and avoid logging in on shared or public devices.

Log in and go to your Account Settings, then select the Responsible Gaming section. You can set daily, weekly or monthly deposit limits in PKR. You can also set session time reminders so the platform alerts you after a certain amount of play time. These tools are designed to help you keep gaming enjoyable and within your personal budget.

Yes. From your Responsible Gaming settings you can activate a cooling-off period — a short break of 24 hours, 7 days or 30 days during which you will not be able to log in or deposit. For longer breaks, a self-exclusion option is available. During self-exclusion your account is suspended and you will not receive any promotional communications. Read more on our Responsible Gaming page.

Yes, strictly. You must be 18 years of age or older to register and use LiveCasino. By creating an account you confirm that you meet the minimum age requirement. We take age verification seriously and may request documentation to verify your age at any point. If you suspect a minor is using the platform, please contact our support team immediately.